Privacy Policy

No Plan Studios operates the No Plan Panda website and store. We are a small independent brand creating limited-edition collectible plush, keychains, stickers, and apparel. When we refer to "we," "us," or "our," we mean No Plan Studios. Questions about this policy can be directed to hello@noplanstudios.com.

We collect information you provide directly when you:

• Place an order (name, email address, shipping address, payment information)
• Sign up for our email list or waitlist (email address)
• Contact us through the support form (name, email, message content)
• Create an account (if applicable)

We also automatically collect certain technical information when you visit our site, including your IP address, browser type, pages visited, and referring URLs. This is used solely to understand how our site is used and to improve your experience.

We use your information to:

• Process and fulfill your orders, including sending order confirmations and shipping notifications
• Communicate with you about your order or support requests
• Send you marketing emails about new drops and releases, if you have opted in
• Improve our website and product offerings
• Comply with legal obligations

We do not sell or rent your personal information. We share your information only with trusted third-party service providers who assist us in operating our store, including our e-commerce platform (Shopify), payment processors, and shipping carriers. These providers are contractually required to protect your information and may only use it for the purpose of providing their services to us. We may also disclose information when required by law.

All payment transactions are processed through our third-party payment processor. We do not store your full credit card number or CVV on our servers at any time. Payment data is encrypted and handled in accordance with PCI-DSS standards.

Our site uses cookies and similar tracking technologies to enhance your browsing experience, remember your cart contents, and analyze site traffic. You can disable cookies in your browser settings, but some site features may not function correctly as a result.

Depending on your location, you may have rights under applicable privacy laws, including:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to opt out of marketing communications at any time

To exercise any of these rights, contact us at hello@noplanstudios.com.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining order records and complying with legal obligations. If you wish to have your data deleted, please contact us directly.

Our site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our site after changes are posted constitutes your acceptance of the updated policy.